FOR DISCHARGE & TREATMENT CENTERS
Post-Discharge
Continuity
Patient Controlled
No Staff Burden
Introduced at Discharge
Zero Cost to Centers
Safety Plan
Give alumni agency, connection and support after discharge beyond a paper treatment plan and a hotline.
- Zero liability
- No IT systems required
- No PHI or EMR integration
Built in Collaboration with Treatment Professionals & Alumni
“My family knows what it’s like to live in the gap between ‘Are you ok’ and 911. People deserve something better, so we created a technology and relationship infrastructure that works proactively for the participant, independent of the system.”
— James Meyer, Treatment Center Consultant
When Discharge Ends, Vulnerability Begins
- Inpatient therapists focus on active patients not alumni
- Alumni programs are asked to demonstrate continuity outcomes using surveys.
- Families don’t know when to step in
- Insurance companies demand post-discharge outcomes without providing infrastructure
The window between stable and crisis is where outcomes are won or lost.
There’s a Better Way
The Solution
A Thermometer for Daily Life Not a Surveillance System
LOWKEY was built on one principle: preserve patient autonomy while extending continuity of care.
Early awareness
Just signals, no diagnosis
Proactive information
Just signals, no diagnosis
Timely Connection
Chosen relationships with a prompt to connect
How LOWKEY Works
Seamless integration into your discharge process with zero technical overhead.
Introduced at Discharge
Takes less than 5 minutes during exit planning.
Participant installs app
They choose their circle (peers, family, therapists—by invitation only).
Learns baseline behavior
Baseline learning period (7 to 21 days) to establish personal patterns.
Alerts on sustained deviation
First to the participant. Then to their chosen support circle, if needed.
“I built LOWKEY, because I know what it is like to live in the gap between ‘Are you ok?’ and 911. People deserve something better. So I build technology that works proactively for the person, independently of the system.”
— Jennifer Cunningham – Founder and CEO
Why Centers Use LOWKEY
Treatment centers need proof of outcomes without increasing staff burden or costs.
Improve Contracts for Safety
Payers and accreditation bodies want evidence of post-discharge support. Lowkey gives you something documented, consent-based, and concrete to show them.
Fewer Readmissions and Cost Savings
A readmission costs you a bed, a staff team, and a payer relationship. Lowkey catches the decline before it becomes one.
Market Differentiation
Most centers look identical at discharge. Lowkey gives you something competitors can’t claim: care that continues after the patient leaves your building.
Post-Discharge Data
You know who came back. You don’t know what the 90 days before looked like. Lowkey closes that gap without dashboards or clinical review.
Optional Revenue
Patients pay for it themselves. You introduce it once at discharge. Ability to tie LOWKEY to existing post discharge progrmas
Better Adherence
Patients connected to people they trust are less likely to isolate. Lowkey keeps that connection active after discharge, without touching your team’s workload.
Why Alumni Choose LOWKEY
After treatment people are ready to begin again. LOWKEY provides independence with connection and support without supervision.
Autonomy
You control who's in your circle and what they see. No oversight, no reporting — just people who care.
Proactive Insights
Passive, early signals trigger self check-ins—no manual logging required.
Continued Support
Discharge with a tool designed to support self, not just report on you.
Trusted Bonds
Preserve the meaningful bonds created in treatment with your chosen circle.
Continuity of Care
Helps fill the gap between 'are you ok?' and a crisis event.
Financial Safety Net
Insurance to protect against $15K–$40K readmissions or $3k emergency visits.
Designed for Your Entire Organization
Clinicans Directors
Proof of outcomes without added clinical burden. Objective data to support value-based care negotiations.
Alumni Coordinators
Tools to foster genuine connection, not just attendance tracking. Scalable engagement for growing alumni pools.
CEOs & Executives
Reduce liability, differentiate your program in the market, and unlock potential reimbursement revenue streams.
Family Directors
Provide families with peace of mind and a safety net without creating codependency or intrusion.
Try it. See if it Fits.
A simple, low-risk way to test LOWKEY with the people you serve.
Your Role:
- Introduce LOWKEY at discharge
- Decide pricing model (included or pass-through)
- Encourage peer invitations
Risk
Cost
Staff
Pilot Details
- Duration
- Participants
- Cost
- Pricing
- 60 days
- 25–50
- $0
- $14.99/mo per participant
See if LOWKEY. fits your program
Data, Privacy & Compliance
Participant Controlled
LOWKEY is client-facing. Programs receive no patient-level data. Notifications go only to the support circle.
Private by Default
No location tracking. No EMR integration. No PHI collected. No identifiable data sold.
Secure Infrastructure
SOC 2–compliant hosting. End-to-end encryption. On-device GPS processing only.
Built for Industry Standards
Apple HealthKit data.
Uses passive behavioral data from iPhone and Apple Watch.
Supports CARF Continuity of Care
- Maintains connection after discharge
- Enables objective continuity measurement
- Supports person-centered care
- No staff burden or monitoring
LOWKEY enables post-discharge insights—without creating new risks for your program, your clients, or your legal team.
The Transformation
Real World Impact
“A 22-year-old leaves your program. Day 18, her sleep drops 40% and she stops leaving the apartment. Her peer from treatment gets an alert and calls. She re-engages with her therapist.”
Built by People Who Understand the Gap
Combining deep clinical expertise, consumer technology scale, and military-grade security.
Founder & CEO
Jennifer Cunningham
Jennifer built LOWKEY after her family spent $250,000 navigating the behavioral health system — only to be told at discharge: “Don’t ask if he’s okay. He knows how to call 911.” That wasn’t continuity. That was abandonment disguised as a treatment plan.
A technologist who launched some of the earliest consumer internet products in the US, UK, and EU, Jennifer brings decades of product development experience to behavioral health. She has served on the boards of NAMI and the Johnson Depression Center at the University of Colorado School of Medicine, where she worked at the intersection of clinical care, family advocacy, and mental health legislation. She owns a boutique VC firm focused on female owners and has conducted countless interviews validating the post-discharge gap across clinical settings.
Eric Reid
Advisor — Engineering & Product
Jud Valeski
Advisor — Engineering & Product
Angelique Ferayorni, DO, FAAP
Advisor — Pediatrics, Medicaid & Payer Systems
Nathaan Demers, Psy.D, Advisor
Advisor — Clinical Psychology
Frequently Asked Question
Is LOWKEY a clinical or diagnostic tool?
No. LOWKEY does not diagnose, treat, or predict outcomes. We detect behavioural drift and provide heads-up moments.
Does LOWKEY create liability for our center?
No. LOWKEY is participant-controlled. There are no clinical responsibilities attached to it . No alerts to manage, no oversight required from your team.
What about HIPAA and privacy?
LOWKEY is not designed to collect protected health information. It does not collect diagnoses, treatment records, or clinical data. LOWKEY uses limited, non-identifiable daily pattern signals (such as sleep consistency and general activity trends) to generate non-clinical notifications. It is not a medical record and does not integrate with the EHR.
Do treatment centers receive notifications?
No. All notifications go to the participant and the people they choose to include. Program involvement is always optional and always initiated by the individual.
What does my staff need to do?
Introduce LOWKEY as an optional resource during discharge. That is the extent of staff involvement. There are no dashboards to check, no notifications to respond to, and no ongoing operational responsibilities. LOWKEY operates between the individual and the people they choose to include.
How does LOWKEY fit with existing discharge or aftercare workflows?
It doesn’t change them. LOWKEY is introduced as an optional continuity resource during discharge planning. After setup, it runs independently and does not require documentation, monitoring, or ongoing involvement from staff.